Terms & Conditions

5 Bedroomed Four Star Bed & Breakfast In Plettenberg Bay

Terms and Conditions

Reservation Policy

Minimum of two night stay.

Children

We only accept children over 8 years of age at Bayside Lodge.

Deposit

50% deposit required in advance to confirm booking
Use the secure link on our web page or bank transfer/EFT

Credit Cards Accepted

Visa and Mastercard only.

Rates

Include full continental and English breakfast and wifi at Bayside Lodge
Exclude minibar, snack basket, laundry, photocopy/fax

Cancellation Policy

All bookings are subject to a minimum of 15% cancellation fee.
Reservations cancelled 30+ days prior to arrival: refund of 85% of deposit.
Reservations cancelled less than 30 days prior to arrival: no refund of deposit.
In the event of premature departure the full extent of the stay as originally booked and confirmed will be charged. Refunds and waiver of cancellation policies are at the discretion of management and the ability to re-let the rooms.

Check In

14:00 guests are welcome to drop luggage off and collect keys from 1100.

Check Out

11:00

Guests are welcome to leave their luggage with us for collection later in the day.

General Information

  • There is complimentary Wi-Fi internet access in all areas at Bayside Lodge.
  • Breakfast is served between 8am and 10am in the dining room. Kindly make prior arrangements should you wish to have breakfast earlier than these times. Please let us know of any special dietary requirements. We can provide a packed breakfast if you let us know the day before.
  • Electricity is 220 volt AC and adaptors are provided.
  • The tap water is safe to drink and we have a reverse osmosis filter system for guests to refill their water bottles.
  • We provide dressing gowns for use indoors only and beach towels for use at the swimming pool and on the beach. We provide beach umbrellas, chairs, beach bags and boogy boards.
  • There are two sofa beds, a double in Finch Cottage and a three-quarter in Harmony.
  • Inside the cupboards at Bayside Lodge we provide a hair drier, a laundry bag, a spare blanket, two electric hot water bottles, an umbrella, insect spray and electric insect repellant, a fire extinguisher and an emergency light. All bedrooms have overhead fans, electric blankets and under-carpet heating at Bayside Lodge.
  • There is an electronic safe in the cupboard to store any valuable items. Bayside Lodge has off street parking behind an electric gate and the property is covered by CCTV cameras and motion sensor lights.
  • Comprehensive information folders, brochure packs and magazines are available in each suite.
  • Guest bathroom amenities include shower gel, conditioner, bath soap, bath salts, bubble bath, shower cap, ear buds/cotton wool, hand wash, washing powder, room freshener and body lotion.
  • With our tea/coffee trays in the suites we provide complimentary filter coffee (for plungers) and instant coffee, tea, sugar and cookies as well as milk in the fridge.
  • There is a limited laundry service available and we can provide an iron and ironing board or additional pillows and blankets on request.
  • There is a daily housekeeping service .
  • All suites have 32” flat screen televisions with a limited bouquet of satellite channels. There is a DVD player downstairs in the guest lounge at Bayside Lodge with a large flat screen television with the full DSTV bouquet. We have a selection of board games and a library of books and extensive brochure racks for guests’ enjoyment.
  • Phone, fax, photocopying facilities are available.
  • Airport transfers and day tours can be arranged on request and we provide a concierge service to book and advise on activities.
  • English, Afrikaans, French and some German spoken.